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We carry out practical reviews that help you understand your current setup properly and identify what needs attention.
ABOUT US

Why organisations choose us

Because they are tired of slow support, overcomplicated advice, and providers who seem more interested in process than outcomes.

We keep things clear, practical, and grounded in reality. That means better communication, faster action, sensible recommendations, and support that fits the environment rather than forcing the environment to fit the support model.

20+

Years experience

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What we offer

Managed IT Support

Responsive support for users, devices, systems, and day to day issues. Fast, clear, and focused on getting things resolved properly.

  • Day to day IT support
  • User support and device management
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What we offer

Network and WiFi Reviews

Assessment of performance, reliability, coverage, and suitability so your infrastructure supports the way your organisation actually works.

  • Assessment of performance
  • Reliability
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What we offer

Cyber Security and Compliance

Practical support to improve security posture, reduce risk, and align with recognised best practice including DfE expectations in education.

  • DfE expectations
  • Best practice
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What we offer

IT Strategy and Consultancy

Clear, written recommendations to help you plan better, spend smarter, and avoid wasting money on the wrong solutions.

  • Infrastructure
  • Support arrangements
  • Contracts
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1.

Managed IT Support

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2.

Network and WiFi Reviews

3.

3.

Cyber Security and Compliance

4.

4.

IT Strategy and Consultancy

Our Services

Consulting Services

Backup and Resilience

Review and guidance around backup, recovery, continuity, and making sure one bad day does not become a full blown disaster.

IT Strategy and Consultancy

Clear, written recommendations to help you plan better, spend smarter, and avoid wasting money on the wrong solutions.

Technology Reviews

On site and remote reviews covering devices, infrastructure, filtering, support arrangements, contracts, and opportunities to improve.

Cyber Security and Compliance

Practical support to improve security posture, reduce risk, and align with recognised best practice including DfE expectations in education.

Managed IT Support

Responsive support for users, devices, systems, and day to day issues. Fast, clear, and focused on getting things resolved properly.

Network and WiFi Reviews

Assessment of performance, reliability, coverage, and suitability so your infrastructure supports the way your organisation actually works.

OUR TEAMS

Consulting Team

Brett Sterling

Consultant

Neve Erdison

Marketing Specialist

Andrew Bricktio

Cloud Lead

Trini Jameson

AI Specialist

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Alex James

CEO

“We’d honestly just accepted that IT issues were part of the job. Since moving over, everything just… works. Problems get fixed properly, not patched, and the communication is on another level.”

Avg.Rating 5/5
"

Nick Jones

Headteacher

“Finally, an IT provider that actually understands how schools run. Changes are planned around term time, safeguarding is taken seriously, and nothing feels like guesswork anymore.”

Avg.Rating 5/5
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Tim Appleby

Finance Director, Multi-Site Business

“The difference was obvious within weeks. Faster response times, clearer updates, and no more chasing tickets. It feels like we’ve got a proper IT department again.”

Avg.Rating 5/5
"

Andrew Smith

Trust IT Lead, Multi Academy Trust

“They didn’t just take over support, they challenged everything we were doing. What we ended up with was a cleaner, more secure setup that actually meets DfE expectations.”

Avg.Rating 5/5
Pricing Model

Education

There’s no such thing as one size fits all in IT and pretending there is usually ends badly.

That’s why we don’t sell fixed packages. We take the time to understand how your business or school actually operates, then build a support model and pricing structure around that. The result is simple: you get exactly what you need, nothing you don’t, and a service that actually works.

EDUCATION (Ad-Hoc)
Alignment to DfE standards
Safeguarding, filtering, cyber security
Term-time constraints

£45/Hourly

  • Remote
  • On-site
  • Site Survey
  • Problem Solving
  • 24hr response
  • No contract
EDUCATION (Per Term)
Alignment to DfE standards
Safeguarding, filtering, cyber security
Term-time constraints

£1200/Term

  • All from Ad-Hoc +
  • 3hrs per week
  • £35 per extra hour
  • 8hr response
EDUCATION (Managed IT Support)
Alignment to DfE standards
Safeguarding, filtering, cyber security
Term-time constraints

£5000/Term

  • All from (Per Term) +
  • 12hrs per week
  • £35 per extra hour
  • 4hr response
Pricing Model

Corporate/SME

Our pricing reflects the reality that every organisation operates differently.

Rather than forcing you into rigid packages, we design a tailored support model based on your users, infrastructure, and strategic goals. This ensures complete transparency, better value, and a service aligned to how you actually work.

Corporate (Ad-Hoc)
Ad Hoc Support with no contract

£65/Hourly

  • Remote Support
  • On-site Support
  • Site Survey
  • Problem Solving
  • 24hr response
  • No contract
Corporate (Per Month)
Essential Support - Ideal for SME

£35/user/month

  • All from Ad-Hoc +
  • Microsoft 365 Support
  • Email & Endpoint issues
  • Business hours SLA
Corporate (Managed IT Support)
For daily support of your business

£65/User/Month

  • All from (Per month) +
  • Unlimited Remote Support
  • Proactive Monitor/Patching
  • Microsoft 365 and cloud management
  • Security baseline (AV, policies etc)
  • Vendor management
  • Priority response (4hrs)
Corporate (Fully managed)
To ensure your IT systems run themselves

£90/User/Month

  • All from (Per month) +
  • Fast SLA (2hr response)
  • Strategic Input
  • Regular reviews and reporting
  • Infrastructure oversight
  • Small project inclusion
Pricing Model

Optional Extras

On site support
For businesses that need hands on expertise without committing to a full support agreement, our day rate gives you direct access to experienced IT professionals who can step in, take ownership, and get things moving.

£400/day

  • Problem Solving
  • Microsoft 365 Support
  • Endpoint support
  • Vendor management
Projects
From infrastructure upgrades to full system overhauls, our project work is designed to deliver real outcomes, not drawn out timelines.

£700/Day

  • Planning
  • Hardware rollout
  • System upgrades
  • DfE Requirements
Backup, Infrastructure & Servers
Your core systems are too important to be an afterthought. We design, manage, and support infrastructure that is secure, resilient, and built around how your organisation actually operates.

£200/from

  • Backup creation
  • Disaster Recovery
  • Cloud Migration
  • Networking
Contact name
If education are you a MAT or single establishment etc.
Give Us A Call: +44 (0191) 743 7432

We keep things clear, practical, and grounded in reality. That means better communication, faster action, sensible recommendations, and support that fits the environment rather than forcing the environment to fit the support model.

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